Cancellation policy

Once payment is processed, cancellations of orders cannot be accepted.

In the event that you receive faulty or incorrect items, or if anything is missing, we will gladly offer a partial or full refund based on the situation. Please contact us as soon as possible—no later than two weeks after your purchase—to request a refund. To facilitate the process, we may ask for supporting evidence, such as photographs or a description of the issue.